Christopher Murray en Andrew Smith hebben zich verdiept in het belang van de betrokkenheid van de gebruiker bij het elektronisch portfolio. Het resultaat van hun onderzoek is een uitgebreid paper, dat bevindingen bevat die de moeite waard zijn. Zoals
The key factor in getting students to engage with PDP and e-portfolios is the engagement of the tutors and educational supporters. It has been shown that where tutors are behind the process, students are far more likely to take it seriously and become continuous users (…). In order to engage tutors, they must be involved with the process from day one. Their voices must be heard in every aspect from design through to implementation. (…) For an e-portfolio to work and engage learners it needs to be relevant, both to students and tutors.
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